Privacy Policy

Charlotte & Julian Privacy Policy

This privacy policy describes how Charlotte & Julian collects, uses, and shares personal data when you visit our website or make a purchase.

We collect Device Information using the following technologies:

  • "Cookies" are data files placed on your device or computer that often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
  • "Log files" track actions that take place on the website and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
  • "Web beacons", "tags" and "pixels" are electronic files used to record information about how you use the website.

In addition, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number. We refer to this information as "Order Information".

We collect Order Information when you:

  • provide information during the checkout process on our website;
  • create a customer account on our website;
  • purchase a product or service through our website;
  • contact us through the website.

Use of personal data
We use the Order Information we collect generally to fullfill orders placed through our website. In addition, we use this Order Information to:

  • communicate with you;
  • screen your orders for potential risk or fraud
  • notify you of changes to our services or products.

We use the Device Information we collect to help us screen for potential risks and fraud (particularly your IP address), and more generally to improve and optimise our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).